BagPack

Cancellation and Refund Policy

This Cancellation and Refund Policy applies to bookings and travel services purchased through Bagpack.world, operated by Flourish Future Consulting, Karachi, Pakistan. Effective date: 2 October 2026.

1. General Refund Rule

Once payment for a booking has been confirmed, the payment is generally non refundable.

Customers should carefully review all booking details before making payment.

Bagpack.world acts as an intermediary and any refund is subject to the rules of the airline, hotel, tour operator, transfer provider, insurance company, medical provider, car rental company, cruise operator or other applicable supplier.

2. Free Cancellation Before Final Payment

Some travel services may include a free cancellation period.

Where a package includes free cancellation for a hotel, transfer, airline booking or another service, this cancellation flexibility will be considered before final payment is requested.

Once final payment has been received, the booking becomes subject to the applicable cancellation and refund conditions.

3. Cancellation After Payment

Customers should not assume that a booking can be cancelled after payment.

Customers may contact Bagpack.world through email or WhatsApp to request cancellation.

A cancellation request must include the specific reason for cancellation.

Bagpack.world will review the request and determine whether cancellation is possible under the applicable supplier rules.

For certain airline bookings, cancellation may be possible if permitted by the airline.

Submitting a cancellation request does not guarantee cancellation or a refund.

4. Supplier Refunds

If an airline, hotel, tour operator or other supplier agrees to provide a refund, Bagpack.world will process the amount actually received from the supplier for the customer.

The refund may be reduced by cancellation charges, supplier fees, administrative charges, taxes or other applicable deductions imposed by the supplier.

Bagpack.world cannot refund an amount that has not been received from the relevant supplier.

5. Refund Processing Time

Once Bagpack.world receives the applicable refund from the supplier, the customer refund will normally be processed within 7 to 14 working days.

The time required for the original supplier to approve and send the refund is separate from the 7 to 14 working day processing period.

6. Airline Cancellations

Airline cancellation and refund conditions are determined by the applicable airline and fare conditions.

Where an airline permits a refund, Bagpack.world will assist with the refund process.

Where an airline does not permit a refund, Bagpack.world may not be able to provide a refund.

7. Hotel Cancellations

Hotel cancellation conditions depend on the hotel and the specific rate purchased.

Where the hotel or booking supplier provides a refund, the eligible amount received by Bagpack.world will be processed according to this policy.

8. Tours and Activities

Tour and activity cancellation conditions depend on the relevant service provider.

Customers should review the cancellation conditions provided at the time of booking.

Where the supplier provides a refund, the eligible amount received by Bagpack.world will be processed for the customer.

9. Transfers

Airport transfers and other transportation services may have specific cancellation conditions.

Where a transfer provider provides a refund, the applicable amount received from the provider will be processed for the customer.

10. Travel Packages

Travel packages may contain several separate services.

Each component may have different cancellation and refund conditions.

A refund for one component does not automatically mean that the entire package is refundable.

Any amount actually recovered from the relevant suppliers will be processed for the customer according to the applicable conditions.

11. Travel Insurance

Insurance cancellation and refund conditions are determined by the applicable insurance provider and policy.

Bagpack.world does not control insurance claim decisions or insurance refunds.

12. Visa Services

Visa service fees and government charges may be non refundable once an application or related service has been processed.

Visa approval is not guaranteed.

Any refund will be subject to the applicable service provider and government rules.

13. Medical Tourism

Medical tourism services may involve payments to hospitals, clinics, doctors, accommodation providers, transportation providers and other third parties.

Refunds are subject to the terms of the relevant provider.

Bagpack.world will assist customers where a supplier provides a refund.

14. Cancellation Reason

For administrative and booking management purposes, customers requesting cancellation will be asked to provide a specific reason.

The cancellation reason may be recorded in the customer's profile.

15. How to Request Cancellation

Customers may contact Bagpack.world through the email address or WhatsApp contact details displayed on the website.

Customers should provide their booking information and the reason for cancellation.

Our team will review the request and communicate the available options.

16. Non Refundable Situations

A booking may be non refundable where the applicable airline, hotel, tour operator or other supplier does not provide a refund.

A booking may also be non refundable where the applicable fare, rate or service conditions specifically state that the payment is non refundable.

17. Changes Made by Suppliers

Where a supplier changes or cancels a service, Bagpack.world will communicate the available information to the customer through email or WhatsApp.

Where a supplier provides an alternative arrangement or refund, Bagpack.world will assist the customer according to the supplier's conditions.

18. Refund Method

Refunds will normally be processed using the appropriate payment method or process available to Bagpack.world.

Additional verification may be required before a refund is processed.

19. Final Refund Amount

The final refund amount is based on the amount actually recovered from the relevant supplier after applicable deductions.

Bagpack.world does not guarantee that the full amount originally paid by the customer will be recovered from a supplier.

20. Contact

For cancellation or refund assistance, customers may contact Bagpack.world through the email address and WhatsApp contact details displayed on the website.

Bagpack.world

Operated by Flourish Future Consulting Karachi, Pakistan