Privacy Policy

Depending on the service requested, we may collect information including customer name, contact information, email address, telephone number, WhatsApp number, passport or identification information, nationality, date of birth, travel dates, destination, booking information, payment information and other information necessary to provide the requested service.

For visa services, medical tourism and certain international travel services, additional information may be required.

Customers are responsible for providing accurate information.

Incorrect or incomplete information may result in booking problems, travel difficulties, visa issues or additional charges.

We may use customer information to process bookings, arrange travel services, communicate with customers, process payments, provide customer support, process cancellations and refunds, provide visa assistance, arrange medical tourism services and manage customer accounts.

We may also use information to maintain booking records, prevent fraud, improve our services and comply with applicable legal requirements.

Because Bagpack.world acts as an intermediary, certain customer information may need to be shared with the relevant supplier.

This may include airlines, hotels, tour operators, transfer providers, insurance companies, visa service providers, medical providers, car rental companies, cruise operators and other travel suppliers.

Information will be shared only as reasonably necessary to provide or administer the requested service.

Payments may be processed through third party payment providers.

Bagpack.world may receive information necessary to confirm a payment or process a refund.

Customers should review the privacy policies of the applicable payment provider where relevant.

We may contact customers through email, telephone, WhatsApp or other communication channels using the information provided during the booking process.

Communication may relate to booking confirmation, payment, travel updates, schedule changes, cancellation, refund matters, customer support and other matters relating to the requested service.

Where applicable, booking information and cancellation information may be recorded in the customer's profile.

If a customer requests cancellation, the reason provided by the customer may also be recorded for administrative purposes.

Our website may collect technical information such as browser information, device information, website usage information and other information generated when visitors use the website.

This information may be used to maintain website security, improve website performance and understand how customers use our services.

Bagpack.world may use cookies and similar technologies to support website functionality, improve user experience, understand website usage and provide relevant services.

Customers may be able to control cookies through their browser settings.

Disabling certain cookies may affect some website functions.

We take reasonable measures to protect customer information from unauthorized access, misuse, loss or disclosure.

However, no website, online system or electronic transmission can be guaranteed to be completely secure.

Customer information may be retained for as long as reasonably necessary for booking administration, customer service, financial records, legal requirements, dispute resolution and other legitimate business purposes.

The period of retention may vary depending on the type of information and the purpose for which it was collected.

Bagpack.world may contain links or references to third party websites and services.

Bagpack.world is not responsible for the privacy practices of third party websites.

Customers should review the privacy policies of third party websites before providing personal information.

Our services are intended to be used by customers who are legally able to enter into applicable travel and service arrangements.

Where information relating to a child is required for a booking, it should be provided by a parent, legal guardian or authorized person.

Customers may contact Bagpack.world to request information regarding their personal information held by us or to request correction of inaccurate information, subject to applicable legal requirements.

Certain information may need to be retained where required for legal, financial, booking or regulatory purposes.

We may update this Privacy Policy when necessary.

The updated version will be published on Bagpack.world with the applicable effective date.

For privacy related questions or requests, customers may contact Bagpack.world through the email address and WhatsApp contact details displayed on the website.

Operated by Flourish Future Consulting Karachi, Pakistan