Terms and Conditions

Bagpack.world operates as a travel agency and booking platform acting as an intermediary between customers and travel suppliers.

Our services may include flights, hotels, tours and activities, airport transfers, travel packages, travel insurance, visa services, car rentals, cruises, medical tourism and other travel related services.

Depending on the service purchased, the actual service may be provided by an airline, hotel, tour operator, transport company, insurance company, medical service provider, visa service provider, car rental company, cruise operator or another third party supplier.

Bagpack.world does not directly operate or control all services offered through the platform.

A booking is considered confirmed only after payment has been successfully received and the booking has been confirmed by Bagpack.world or the applicable supplier.

A quotation, availability display or provisional reservation does not necessarily constitute a confirmed booking.

Customers are responsible for checking the booking details, including names, dates, destinations, travel times, passenger information, accommodation details and other relevant information before making payment.

Customers must provide accurate and complete information when making a booking.

Customers are responsible for ensuring that names and other personal information provided for travel documents are accurate.

Bagpack.world is not responsible for costs or losses resulting from incorrect information supplied by the customer.

Customers agree to pay the full amount stated for the selected service according to the payment terms provided by Bagpack.world.

Once payment has been confirmed, the payment is generally non refundable.

Where a package or booking includes a supplier provided free cancellation period, any applicable cancellation flexibility will be taken into consideration before final payment is requested.

Once the final payment has been received, cancellation is not guaranteed and refunds are subject to the applicable supplier rules and any amount actually recovered from the supplier.

Travel suppliers may have their own terms and conditions relating to cancellation, changes, refunds, baggage, check in, identification documents, hotel requirements, transfers, tours, insurance and other services.

Customers agree to comply with the applicable terms and conditions of the supplier providing the service.

Where supplier terms differ from these Terms and Conditions, the specific supplier rules may apply to the relevant service.

Airline bookings are subject to the rules and conditions of the applicable airline.

Flight schedules, routes, baggage allowances, seat availability and other flight arrangements may be changed by the airline.

Where an airline permits cancellation or provides a refund, Bagpack.world will assist the customer in processing the applicable refund.

Any amount actually received from the airline or other supplier will be passed to the customer after applicable supplier charges and eligible service charges have been considered.

Hotel reservations are subject to the cancellation, modification and payment conditions applicable to the selected hotel and booking.

Hotel availability, room types, facilities, check in requirements and other conditions are determined by the hotel or accommodation provider.

Any refund received from the hotel or applicable booking supplier will be processed according to our Refund Policy.

Tours, activities and transfers are provided by third party suppliers unless otherwise stated.

Availability, schedules, meeting points, transportation arrangements and cancellation conditions may be determined by the applicable supplier.

Customers must follow the instructions provided for the relevant service.

Changes or cancellations requested after payment may not be possible.

Where travel insurance is purchased through Bagpack.world, the insurance policy is provided by the applicable insurance company.

Customers should read the insurance policy and understand its coverage, exclusions, claims procedure and applicable conditions.

Bagpack.world does not make decisions regarding insurance claims.

Bagpack.world may provide visa assistance and related services.

Visa approval is determined solely by the relevant embassy, consulate, immigration authority or government department.

Payment for visa assistance does not guarantee visa approval.

Government fees, application fees, appointment fees and other third party charges may be non refundable.

Medical tourism services may involve hospitals, clinics, doctors, medical professionals, transport providers, accommodation providers and other third party suppliers.

Medical decisions, diagnoses, treatments and medical outcomes are the responsibility of the relevant medical provider.

Bagpack.world acts as an intermediary and does not provide medical advice or guarantee any medical treatment or outcome.

Customers should obtain appropriate medical advice before travelling for medical treatment.

Where an airline, hotel, tour operator or other supplier changes a confirmed booking, Bagpack.world will notify the customer through the contact information provided by the customer, including email or WhatsApp where available.

Where applicable, the updated booking information will also be reflected in the customer's profile.

Customers are responsible for checking communications received from Bagpack.world and providing current contact information.

Once payment has been completed, customers cannot assume that a booking can be cancelled.

Customers may contact Bagpack.world through the available email or WhatsApp communication channels to request cancellation.

A cancellation request must include the reason for cancellation.

Where cancellation is possible, it will be processed according to the rules of the applicable supplier.

The cancellation request and stated reason may be recorded in the customer's profile for booking and administrative purposes.

Submitting a cancellation request does not guarantee cancellation or a refund.

Payments made to Bagpack.world are generally non refundable after payment has been confirmed.

However, where a supplier such as an airline, hotel, tour operator or other service provider provides an actual refund, the eligible amount received from that supplier will be processed for the customer.

Once Bagpack.world receives the applicable refund from the supplier, the customer refund will normally be processed within 7 to 14 working days.

The amount refunded to the customer may be different from the original amount paid where the supplier has deducted cancellation charges, administrative charges, taxes or other applicable amounts.

Bagpack.world is not responsible for changes, cancellations, delays, schedule changes, availability issues, operational disruptions or other circumstances caused by airlines, hotels, tour operators, transport companies, government authorities, weather conditions or other third parties.

Where we receive information regarding a change affecting a customer's booking, we will communicate the available information to the customer through email or WhatsApp.

Where possible, we will assist the customer with available alternatives or updated arrangements.

Bagpack.world shall not be responsible for circumstances beyond its reasonable control, including natural disasters, severe weather, government restrictions, border closures, strikes, civil disturbances, public emergencies, transportation disruptions, technical failures or other events affecting travel services.

Supplier rules will apply to any refund or compensation arising from such circumstances.

We aim to provide accurate and updated information on our website.

However, prices, availability, schedules, hotel information, tour details and other travel information may change without notice.

Bagpack.world does not guarantee that all website information will always be complete, accurate or available.

Customers agree to use Bagpack.world only for lawful purposes and must not misuse the website, submit false information, attempt unauthorized access, interfere with website operations or use the website for fraudulent activities.

Content displayed on Bagpack.world, including text, images, graphics, logos, designs and other materials, may belong to Flourish Future Consulting or the relevant content owner.

Such content may not be copied, reproduced, modified or commercially used without appropriate permission.

Customer personal information will be handled according to the Bagpack.world Privacy Policy.

By using our services, customers acknowledge that certain information may need to be shared with airlines, hotels, tour operators, transport providers, insurance companies, visa authorities, medical providers, payment service providers and other relevant suppliers in order to provide the requested service.

Bagpack.world acts as an intermediary between customers and travel suppliers.

To the extent permitted by applicable law, Bagpack.world is not responsible for losses, delays, cancellations, service failures or other issues caused directly by third party suppliers or circumstances outside our reasonable control.

Nothing in these Terms and Conditions excludes any responsibility that cannot legally be excluded under applicable law.

These Terms and Conditions shall be governed by the applicable laws of Pakistan.

Any dispute arising in connection with the use of Bagpack.world or services provided through the platform shall be subject to the applicable jurisdiction of the courts of Pakistan.

Flourish Future Consulting may update these Terms and Conditions when necessary.

Updated terms will be published on Bagpack.world and will apply from the date stated in the updated version.

For booking assistance, cancellation requests, refund enquiries or other customer support matters, customers may contact Bagpack.world through the email address and WhatsApp contact details displayed on the website.

Operated by Flourish Future Consulting Karachi, Pakistan